Last Updated: October 1, 2026
amber-comet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request information about our services
- Engage with us through correspondence
This information may include:
- Name
- Email address
- Company or organisation name
- Message content you provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer service
- Process and fulfil service requests
- Send you newsletters and marketing communications (with your consent)
- Improve our website and services
- Analyse website usage patterns
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- To trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of others
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
amber-comet
Level 12, 456 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]